VokeloSupport
Something not working, a word that looks wrong, or a question about your account? Write to us and we will answer by email.
Email support@vokelo.app
How do I delete my account?
In the app, open Profile, then your account, and tap Close account. This deletes your account and the game progress linked to it. You can also ask us by email from the address linked to your account.
I bought something. How do I get it back on a new phone?
Open Settings in the app and tap Restore purchases while signed in to the same Apple ID. Payments and refunds are handled by Apple; you can request a refund at reportaproblem.apple.com.
A translation or answer looks wrong.
Send us the word, the two languages and a screenshot if you can. We review every report and fix the word list in an update.
Privacy and data requests
Our privacy notice explains what we collect and why. To access, correct or delete your data, write to support@vokelo.app.
Reporting a player
If someone uses an offensive username in a duel, tell us the username and the time of the match. Do not send passwords or verification codes.